You are handing
over your keys.
So we are serious about who we let in. Every Zulma Pro is ID-verified, background-checked, and insured before they ever set foot in a home. Yours included.
ID-verified
Background-checked
$5M insured
The same Pro
Trust is not a tagline
Anyone can say "vetted." Here is exactly what it means before a Pro is allowed to work.
The gate to work
Four checks. No exceptions.
Government ID + photo
We verify a government-issued ID and a real profile photo, so the person at your door is the person on the app.
Background check
A Triton criminal record check plus a Vulnerable Sector Police Check. Cleared before approval, never after.
Insurance + references
Every Pro carries their own $2M liability policy and provides three professional references we actually contact.
Cleared before job one
Insurance and safety training are confirmed before the first paid clean. No COI on file, no first job.
If anything ever goes wrong
Three layers of cover. You are never exposed.
Your Pro's $2M policy
Every Pro carries their own $2M commercial liability insurance, which responds first to any claim.
Zulma's $5M umbrella
On top of that, Zulma carries a $5M umbrella that backstops the rare claim that exceeds the first layer.
Janitorial bond
A dedicated bond covers theft claims, so the trust you extend is always protected.
The same Pro, every visit
Trust is built over time. Request your favourite and we keep them on your bookings, so it is a familiar face at the door, not a rotating cast of strangers.
Never auctioned
Your job is never sold to whoever bids lowest. Pros are matched on fit and rating, and paid fairly, which is exactly why the good ones stay.
Backed by our guarantee.
If a clean is not right, we make it right.